Offshore Claim Support Services
for U.S. Public Adjusters
NEOMIND delivers specialized Public Adjusting Virtual Assistance and Xactimate Estimation Services in the U.S., helping adjusters improve accuracy and close claims faster. We manage the full claim lifecycle from intake to estimation, Inspection coordination, carrier communication, and final submission.
BASIC ESTIMATING SUPPORT
Starting at
$40 / File
Reliable Xactimate estimating support for Public Adjusters who need accurate, professional claim estimates without full claim management.
- Roof & Property Estimates
- Xactimate-Expert Estimators
- Accurate Scope & Sketches
- Claim Document Review
- Supplement Preparation Support
- Fast Turnaround Times
- Secure File Handling
- Quality-Checked Deliverables
Full Claim Support
Starting at
$120 / File
Complete back-office claim support designed to help Public Adjusters manage claims efficiently from documentation through completion.
- Claim Documentation & File Preparation
- Xactimate Estimating & Documentation
- Photo Organization & File Management
- Claim File Review & Quality Control
- Supplement Preparation Support
- Claim Administration & Follow-Ups
- End-to-end Claims Support Specialist
- Quality-Controlled Deliverables
Dedicated Claim Team
Starting at
$549 / Month
Flexible dedicated claim support for Public Adjusters who need additional operational capacity without committing to a full-time resource.
- Up to 80 Hours of Support Per Month
- Dedicated Claims Support Specialist
- Xactimate Estimating & Documentation
- Claim Administration & Follow-Ups
- Client & Carrier Communication Support
- Supplement Preparation Support
- Photo & File Management
- Virtual Administrative & Invoicing Support
FULL-TIME DEDICATED CLAIM SUPPORT
Starting at
$999 / Month
Full-time dedicated claim support for Public Adjusting firms that need consistent, reliable operational capacity.
- Up to 160 Hours of Support Per Month
- Dedicated Claims Support Specialist
- Xactimate Estimating & Documentation
- Claim Administration & Follow-Ups
- Client & Carrier Communication Support
- Supplement Preparation Support
- Photo & File Management
- Virtual Administrative & Invoicing Support
What We Do
U.S. Public Adjuster Back Office Support & Xactimate Estimation Services
NEOMIND Global provides specialized Xactimate estimation services and claims operations support built exclusively for Public Adjusters across the United States. Our remote Xactimate estimators deliver accurate, carrier ready estimates with precise damage scoping, correct line-item pricing, and clean documentation for public adjusters, all designed to cut revisions and speed up settlements. Whether it’s water, fire, storm, wind, or hail damage, or residential and commercial property losses, our property claims outsourcing approach keeps quality consistent and compliant on every single file. With streamlined workflows and quality-checked estimation, public adjusters get more done, stay consistent, and handle growing claim volumes without added stress.
Beyond Xactimate estimate writing, NEOMIND works as a hands-on claims operations and growth partner, delivering Public Adjusting Virtual Assistance, lead generation for public adjusters, and lead management that keeps your pipeline moving. As the dedicated remote assistant for public adjusters offering back-office support, our team manages carrier coordination, inspection scheduling, client communication, documentation, and public adjusters’ claim process management from intake to settlement, plus lead driving campaigns on Google Ads and Meta Ads. Every engagement runs on Service Level Agreement backed turnaround, secure data handling, and NDA-protected confidentiality, so your claim information stays safe while the work gets done on time. As the back-office support partner for public adjusters, we bring the expertise, technology, and scalable support that lets adjusters focus on inspections, negotiations, and settlements while NEOMIND handles the rest.
Full Service
Complete Public Adjusting Support Services
From first claim document to final settlement, we manage every administrative layer of your public adjusting operation.
Lead Generation and Management
Targeted lead generation to grow your pipeline.
Organized lead tracking and follow-up management
Higher conversion from prospects to active claims
Lead Generation and Management
Targeted lead generation to grow your pipeline.
Organized lead tracking and follow-up management
Higher conversion from prospects to active claims
Documentation and File Preperation
Complete claim file organization and structuring.
Organized photo documentation for easy review
Carrier-ready documentation prepared for submission
Documentation and File Preperation
Complete claim file organization and structuring.
Organized photo documentation for easy review
Carrier-ready documentation prepared for submission
Xactimate and Symbility Estimating
Accurate estimates prepared by 15+ Xactimate estimators
Internal quality review before delivery
Structured for faster carrier approval
Xactimate and Symbility Estimating
Accurate estimates prepared by 15+ Xactimate estimators
Internal quality review before delivery
Structured for faster carrier approval
Supplements and Negotiation Support
Prepare and organize claim supplements
Compare carrier estimates line by line
Support stronger settlement negotiations
Supplements and Negotiation Support
Prepare and organize claim supplements
Compare carrier estimates line by line
Support stronger settlement negotiations
Complete Claim Process Management
Manage claims from intake to final settlement
Coordinate with carriers and handle follow-ups
Track every stage through successful claim closure
Complete Claim Process Management
Manage claims from intake to final settlement
Coordinate with carriers and handle follow-ups
Track every stage through successful claim closure
Carrier and Client Communication
Coordinate with carriers, homeowners, and contractors
Ensure clear and timely claim communication
Keep claims moving with consistent follow-ups
Carrier and Client Communication
Coordinate with carriers, homeowners, and contractors
Ensure clear and timely claim communication
Keep claims moving with consistent follow-ups
Inspection Coordination
Schedule and coordinate adjuster inspections
Track inspection reports and follow-ups
Organize inspection documentation and updates
Inspection Coordination
Schedule and coordinate adjuster inspections
Track inspection reports and follow-ups
Organize inspection documentation and updates
PA Forms and Authorization Handling
Prepare contracts and claim authorization documents
Manage letters of representation and e-signatures
Enable faster client onboarding and claim setup
PA Forms and Authorization Handling
Prepare contracts and claim authorization documents
Manage letters of representation and e-signatures
Enable faster client onboarding and claim setup
Bookkeeping and Invoicing
Maintain accurate financial records
Manage invoicing and payment tracking
Provide clear reporting for active claims
Bookkeeping and Invoicing
Maintain accurate financial records
Manage invoicing and payment tracking
Provide clear reporting for active claims
Insights Shared by Public Adjusters
At NEOMIND, every partnership is built on trust, collaboration, and results. Public adjusters share how our dedicated claims support helps simplify operations, improve efficiency, and give them more time to focus on their clients and growing their business. Their experiences inspire us to keep raising the standard of support we deliver every day.
Licensed Public Adjuster.
Anna, Texas
“I had a claim with a filing deadline just days away and no time to prepare the estimate myself. NEOMIND delivered a fully documented, accurate Xactimate estimate within 48 hours. It's rare to get that kind of speed without sacrificing quality. They didn't cut corners, even under pressure”
Licensed Public Adjuster.
Miami, Florida
“A homeowner came to me after the carrier offered barely enough to patch a ceiling, when the real damage extended into the walls and flooring. NEOMIND's detailed estimate reflected the full scope of the loss, and we settled for nearly eight times the original offer. Having a back-office team that gets the scope right the first time saves so much back-and-forth with adjusters”
Licensed Public Adjuster.
Houston, Texas
“I've sent NEOMIND several claims over the past year: fire damage, wind damage, and roof leaks. Every single one has come back accurate and well documented. I don't have to double-check their work before submitting it to the carrier, which frees me up to focus on my clients instead of paperwork”
Public Adjusting Firm Owner.
Chicago, Illinois
“After a severe windstorm tore off part of a client's roof, the carrier's adjuster estimated the repairs at a fraction of the actual cost. NEOMIND's team put together a comprehensive Xactimate estimate that captured every layer of damage: decking, underlayment, shingles, and interior water intrusion. The final settlement came in at nearly six times the initial offer. Their attention to detail is exactly what public adjusters need during storm season.”
Managing Public Adjuster.
Springfield, Pennsylvania
“A client of mine had already settled a claim before coming to me, but the payout didn't come close to covering the actual repairs. NEOMIND helped me build a supplemental estimate with clear documentation showing what was missed the first time around. We got the claim reopened, and the homeowner received a significant additional payout”
Case Studies
Results From Real Claim Files
A look at how our estimating and claim support work has moved the needle for public adjusting firms.
Storm Damage
Denied Claim Overturned on Appeal
A residential wind and hail claim was initially denied due to incomplete documentation. NEOMIND rebuilt the file with a full Xactimate estimate and supporting photo evidence.
Read More
100%
Denial Overturned
6
Days To Resubmit
Commercial Property
Carrier-Ready Estimate, Zero Revisions
A multi-unit commercial fire loss required a detailed, line-item accurate scope. Our estimating team delivered a carrier-ready file that was accepted without a single revision request.
Read More
48h
Turnaround
2
Revisions Needed
Firm Growth
Scaling File Volume With a Dedicated Team
A growing PA firm moved from ad-hoc support to a Dedicated Claim Team. Consistent capacity let them take on more files without adding in-house headcount.
Read More
3x
File Volume Growth
1
Dedicated Specialist
13 Step PA Claim Workflow
Test
↓
1
Lead Generation & Management ↓
2
Document Intake ↓
5
Information Requests ↓
4
PA Forms & Authorization Preparation ↓
3
Claim Setup and File Structuring ↓
6
Inspection Coordination ↓
7
Xactimate Estimate Drafting ↓
8
Claim Submission to Carrier ↓
11
Negotiation Support ↓
10
Supplements & Rebuttal Preparation ↓
9
Carrier Follow-Up & Clarification ↓
12
Settlement Coordination ↓
13
Invoicing, Payment Tracking & File Closure ↓
Trust / Credential Badges
Registered U.S. Entity Xactimate Certified Nationwide PA Support Insurance Coordination NDA Backed
Core Values
Every partnership is guided by four principles that shape every decision we make
Transparency
SLA-driven Xactimate updates, real-time claim visibility, and proactive communication ensure clarity, accountability, and no delays throughout the claim lifecycle.
Accuracy
U.S. public adjusters get carrier-ready documentation and accurate Xactimate estimates from expert estimators for faster approvals, compliance, and better claim settlements
Accountability
End-to-end ownership of every task, from claim initiation to closure, with defined turnaround times and consistent delivery you can rely on.
Client-First Approach
Your success drives our operations. We align with your workflow, scale our support with your needs, and provide customized virtual assistance solutions designed for long-term growth.
Confidentiality & Data Security
We follow strict confidentiality protocols with secure systems, controlled access, and NDA-backed processes to protect your client information, claim files, and sensitive data at every stage.
Core Values
Every partnership is guided by four principles that shape every decision we make.
☉
Transparency
SLA-driven Xactimate updates, real-time claim visibility, and proactive communication ensure clarity, accountability, and no delays throughout the claim lifecycle.
✓
Accuracy
U.S. public adjusters get carrier-ready documentation and accurate Xactimate estimates from expert estimators for faster approvals, compliance, and better claim settlements
●
Accountability
End-to-end ownership of every task, from claim initiation to closure, with defined turnaround times and consistent delivery you can rely on.
✉
Client-First Approach
Your success drives our operations. We align with your workflow, scale our support with your needs, and provide customized virtual assistance solutions designed for long-term growth.
🔒
Confidentiality & Data Security
We follow strict confidentiality protocols with secure systems, controlled access, and NDA-backed processes to protect your client information, claim files, and sensitive data at every stage.
